Role Hierarchy & Permissions

Role Level Access Typical Use
Super Admin 4 Full access to all features Platform administrators
Config Admin 3 All features except user management Operations team
Agent Admin 2 Agent management, monitoring, costs AI/ML team
Read Only 1 Dashboard, agents, config, audit, activity Stakeholders, auditors

Legend

Visible to selected role
Hidden from selected role
config+ Requires config-admin or higher
agent+ Requires agent-admin or higher

Navigation Sections

Section Items Min Role
Core Dashboard, AI Agents, Operations, Monitoring Read Only (partial)
Customer Insights Feedback Settings, Reflections, Learning Config Admin
Enrollment Access Codes Config Admin
Memory Ops Corrections, Preferences, Facts, User Memory Config Admin
Analytics Costs, Benchmarks, Experiments, Segments Agent Admin (partial)
Tooling & Admin Quality Lab, Config, Audit, RBAC, Activity Read Only (partial)